Care for Your Kkhavo Kitchen

Tri-ply cookware heats efficiently. For most cooking, begin on low to medium heat rather than starting on the highest setting.

Tri-ply cookware transfers heat efficiently, so very high heat is usually unnecessary. Start lower and increase heat only when the recipe requires it.

For sautéing or pan-frying, preheat the cookware briefly on low to medium heat, then add oil or fat as required. Because the pieces are compact, they can heat faster than larger cookware.

Use a burner or induction zone that suits the base of the cookware. On gas, keep the flame underneath the base rather than allowing it to travel up the sides.

Do not leave empty cookware heating unattended or on high heat for prolonged periods. Never allow liquids to boil completely dry.

When cooking with water, add salt after the water has warmed and stir to dissolve it. Avoid leaving concentrated salt, strongly acidic foods or salty liquids sitting in the cookware for long periods after cooking.

Allow hot cookware to cool naturally before washing or placing it under cold water. Sudden temperature changes can stress metal, fittings and lids.

Wooden, silicone or smooth-edged utensils are recommended if you want to preserve the finish. Avoid sharp metal tools or cutting food directly inside the cookware.

Because these pieces are intentionally small, make sure the pan sits securely on the stove support. On induction cooktops, pan detection varies by model; check your hob's minimum vessel diameter if the cookware is not detected.

• ✓Manufacturing defects that materially affect the structural integrity or normal function of the cookware.
• ✓Manufacturing defects in the bonded tri-ply cookware body, including a confirmed failure of the bonded construction that is attributable to manufacturing.
• ✓Manufacturing or workmanship defects in permanently attached handles or fittings, where the issue is not caused by misuse, impact, overheating, wear or unauthorised alteration.

• ×Normal wear and tear.
• ×Scratches, scuffing, water spots, rainbow heat tint, staining, dulling, polish changes or other cosmetic changes that do not materially affect cooking performance.
• ×Damage caused by misuse, neglect, accidents, dropping, impact or improper storage.
• ×Damage caused by excessive heat, prolonged empty heating, allowing liquids to boil dry, oversized gas flames or thermal shock.
• ×Warping or damage caused by use contrary to the care and usage instructions.
• ×Damage caused by steel wool, harsh abrasives, chlorine-based cleaners, unsuitable chemicals or improper cleaning methods.
• ×Corrosion, pitting or surface damage caused by prolonged exposure to salt, chlorides, strongly acidic/alkaline substances, damp storage or food left in the cookware for extended periods, unless shown to result from a manufacturing defect.
• ×Unauthorised repair, modification, alteration or use of incompatible replacement parts.
• ×Damage arising from commercial, institutional or other non-household use, unless Kkhavo has expressly approved such use in writing.
• ×Packaging, normal cosmetic ageing, or purely aesthetic changes to finishes and non-metal decorative elements.
• ×Loss, theft, accidental damage or transit damage that is not attributable to Kkhavo or its authorised fulfilment partner.

Please retain a valid invoice, order confirmation or other reasonable proof showing the product, date and place of purchase. A dealer stamp is not required for online purchases.

Warranty registration is recommended because it helps us retrieve your purchase information and provide faster support. Registration does not reduce your statutory rights and does not invalidate an otherwise valid warranty claim where reasonable proof of purchase is available.

After assessment, if the product is confirmed to have a manufacturing defect covered by this warranty, Kkhavo Kitchen will provide an appropriate remedy. Depending on the issue, this may include repair, replacement with the same product, replacement with a reasonably equivalent product where the original is unavailable, or another remedy required by applicable law.

Unless Kkhavo expressly provides otherwise, a replacement product continues for the remaining balance of the original 5-year warranty period.

Please contact Kkhavo Kitchen before sending any product. We may first assess the issue from photographs, video and purchase details. If physical inspection is required, we will provide return instructions.

Where a manufacturing defect is confirmed under this warranty, Kkhavo Kitchen will bear reasonable shipping costs within India for the warranty remedy. If inspection shows that the issue is not covered, any return-shipping charge will be communicated before dispatch.

This website warranty process is intended for purchases made for delivery and warranty service within India.

This limited manufacturer warranty is in addition to, and does not restrict, any rights or remedies available to consumers under applicable law.

Returns, exchanges and refunds are governed by the Kkhavo Shipping & Returns Policy. The 5-year limited warranty applies separately to manufacturing defects after purchase.

Register your Mini Tri-Ply cookware to make future support quicker and easier. Keep your invoice or order confirmation - it remains your proof of purchase.

Please contact Kkhavo Kitchen before sending any product. Share your purchase details with clear photographs or a short video of the issue.